Articles
Browsing all articles in Articles
0

A comprehensive IT assessment will help you better understand your current state of technology and prepare your organization for future needs and growth. Our engineers and consultants can help you achieve these objectives through a comprehensive analysis of the state of your organization from a technology perspective. Once we understand your current and future business needs and goals, we can develop a technology plan that aligns with these and your budget.

A well-designed technology plan can help your organization achieve its mission. Our effective, systematic approach to helping you envision your technology goals, determine your current technology reality, create your technology plan, and prioritize and implement change will help reduce your organization’s technology costs while improving efficiency.

Envision Your Organization’s Technology Goals

Because your technology plan will become a detailed, written document that connects your organization’s use of technology (current and future) to achieving your organization’s mission, it is critical to begin any planning activity with your Mission Statement and Services. This Statement will be included in your Technology Plan and will act as your compass when moving forward with Technology.

 Assess Your Current Technology

We will develop a complete picture of the technology needs required to meet your organization’s technology goals through completion of your technology inventory, including all hardware and software currently in use throughout your organization.

 Assess Internal Practices

We will help you assess your organization’s current internal policies and procedures in the areas of technology training, security and disaster recovery.

 Survey Staff Skills

This process will Identify which of your staff members may need training, and discover who can act as resources within your organization.

 Create Your Technology Plan

We will utilize the information gathered during the envisioning and assessment process to design a technology plan that will take your organization from its current operating reality to your technology goals. Your technology plan will address the following areas:

 Identify Immediate (Critical) Needs

Your immediate technology needs will be addressed by priority. Critical needs are classified as situations that severely hamper or prevent the execution of activities key to your organization.

 Review Hardware Fault-Tolerance Strategy (Server and Mission-Critical Workstations and Devices)

By insuring that all servers and other mission-critical appliances are hardware fault-tolerant, we can significantly minimize downtime and remediation costs when a failure occurs. For example, when properly implemented, server hard disk fault-tolerance can allow the resumption of normal server operation within a matter of minutes, should a hard disk fail.

Review Data Fault-Tolerance Strategy (Backup, Anti-Virus/Anti-Spam, Anti-Spyware, Critical Updates, Power Conditioning)

Numerous factors have the ability to corrupt your critical Data. Viruses, spyware, and other unforeseen causes such as unstable or “dirty” power conditions have all been shown to corrupt systems and critical data. We will review your current strategies and make recommendations to insure the integrity of your data, as well as the ability to restore data in the event of corruption or disaster.

 Recommend Efficiency Improvements/Cost-Reducing Strategy

As we work to develop your technology plan, we will be able to suggest cost-saving strategies and recommend changes to your current infrastructure that will also result in improved efficiency.

 Prepare End-Of-Life Upgrade/Replacement Plan

In many cases, replacing aging equipment actually helps reduce your costs. It is more economical to replace aging workstations than to continue to upgrade or maintain them, when actual physical labor costs are recognized, along with the cost of replacement parts.

Implement Scheduled Maintenance Program

Scheduled maintenance should be a part of any organization’s technology plan. At a minimum, regular maintenance, when performed properly, will maintain service pack levels and critical updates on all equipment, and insure that hardware and data fault-tolerance procedures are being properly maintained. A good maintenance program will also include remote network monitoring, providing economical 24x7x365 real-time analysis of all of your critical devices and services.

Develop Disaster Recovery Plan

It’s never too early to address disaster recovery. We will help you develop a comprehensive disaster recovery plan that you can implement immediately, to get your organization up and running as quickly as possible, in the event of disaster, service interruption or catastrophic failure to your environment.

Prioritize Technology Improvements In Phases

We will schedule implementation of your technology plan into phases tailored to meet your organization’s forecasting and budgetary requirements, starting with your highest priorities first.

Implement Change

We will successfully implement each phase of your technology plan in order for you to achieve your technology goals.

Evaluate and Revise

Your technology plan will be evaluated and revised throughout each phase of implementation, in order to insure the successful achievement of your technology goals.

0

We have phone system services to meet your immediate, as well as future business growth requirements. Whether you are seeking a traditional analog or digital phone system services providing standard features such as auto attendant, call groups and voicemail; or if you require advanced Unified Communications features found in Voice over IP systems such as cell phone forwarding, email integration and call recording, we have the phone system services to meet your business needs.

Allow us to demonstrate the features and functionality of our cost-effective phone system services to help you improve your customers’ perception and enhance the relationship and experience between your customers and your employees.

Voice Over IP Services

Thinking about a new Phone System? Let us share with you the benefits of VoIP, and introduce you to features such as Unified Messaging – where all of your voicemails are forwarded to your email for the ability to retrieve and forward messages to and from anywhere to anyone. Or Find Me, Follow Me, where your calls can ring at your office, then your cell phone, then your home office or hotel room while traveling – always maintaining the appearance that you are available to your clients.

 Maximum Accessibility

One of our clients’ favorite features is the ability to record phone calls and conferences, then email them to individuals that could not attend. There are laptop agents we can install which allow you to place and receive calls directly from your Internet-connected laptop or PC, anywhere in the world – imagine the ability to receive a call on your laptop that was dialed to your office extension!

0

Statistics show that on average, over 40% of businesses that do not have a Disaster Recovery Plan or Data Protection Services go out of business after a major loss like a fire, a break-in, a storm, or sabotage.

 A Good Plan Increases Chances Of Recovery

There is no reason a temporary setback should turn into a permanent failure – if you protect your organization before disaster strikes with proper data protection services. The first step is to create a Disaster Recovery, or Business Continuity Plan. We can help you get started right away. We will put together a comprehensive plan for your entire organization, considering key components crucial to your recovery, and establish a formal process to be followed to restore your business continuity when a disaster occurs.

Our data protection services offer a comprehensive, step-by-step process for you and your staff to follow, covering such items as contacting your local authorities and insurance carriers, re-establishing phone service, sourcing equipment, restoring data, and all essentials needed to restore your organization’s operational capability.

 Call DataTel today to book your no obligation review of your current backup strategies.

0

DataTel Technology Group delivers proactive maintenance services through our flat-rate Sentinel Managed IT Support Services. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and Managed IT Support Services Department, allowing you to focus on running your business, not your technology.

Our managed IT support services begin with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. As a managed IT support services provider, we work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.

Our managed IT support services become an extension of your business, and true Partner. Because our Service Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should.

Subscribe to our Newsletter

Random Testimonial